To resolve any disputes regarding online purchases made with us in a quick and an uncomplicated manner, we’d like to point you in the direction of the Singapore Mediation Centre. You can find more information on how to raise a dispute or query at :
https://www.cccs.gov.sg/approach-cccs/making-complaints According to the SIDP, we additionally inform you that Holicay Pte Ltd is fundamentally not obliged to take part in a Dispute Resolution before an Independent Consumer Arbitration Service.